James Cash Penney

The best teamwork comes from men who are working independently toward one goal in unison…

Success cannot come from standstill men. Methods change and men must change with them…

Change is vital, improvement the logical form of change…

I believe in trusting men, not only once but twice – in giving a failure another…

Honor bespeaks worth. Confidence begets trust. Service brings satisfaction. Cooperation proves the quality of leadership…

A merchant who approaches business with the idea of serving the public well has nothing…

I never trust an executive who tends to pass the buck. Nor would I want…

Success will always be measured by the extent to which we serve the buying public…

No matter what his position or experience in life, there is in everyone more latent…

The five separate fingers are five independent units. Close them and the fist multiplies strength…

Men are not great or small because of their material possessions. They are great or…

I do not believe in excuses. I believe in hard work as the prime solvent…

The Golden Rule finds no limit of application in business…

The art of effective listening is essential to clear communication, and clear communication is necessary…

The greatest teacher I know is the job itself…